Privacy Policy
Effective Date: January 1, 2026
OverSoul Healing Center respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book services with us.
1. Information We Collect
We may collect the following information:
Personal details such as your name, phone number, and email address.
Health information provided voluntarily for purposes of safe and appropriate service delivery.
Payment information when purchasing gift cards via our third-party processor (GiftUp), and when taking payment for services.
2. How We Use Your Information
We use collected information to:
Schedule and manage appointments.
Communicate with clients about services and updates.
Maintain accurate client records for safety and compliance.
Improve our offerings and customer experience.
3. Data Sharing
We do not sell or rent your personal data. Information may be shared only with:
Licensed practitioners who require health details for service delivery.
Third-party partners such as GiftUp for payment processing.
Legal authorities, if required by law.
4. Data Security
We maintain appropriate administrative, physical, and technical safeguards to protect your data. While we strive to ensure security, no online system is entirely risk-free, and you acknowledge that data transmission over the internet carries inherent risks.
5. SMS Privacy Policy
When you provide your phone number and opt in to receive text messages from OverSoul Healing Center, you consent to receive SMS messages related to appointments, scheduling, reminders, promotions, special offers, and other updates about our services. We will not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes. Your information may be shared with trusted service providers who help us operate our business and communicate with you, such as appointment scheduling, messaging, or marketing platforms. These providers may only use your information as necessary to provide services to OverSoul Healing Center. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of marketing text messages at any time by replying STOP. After you send STOP, you may receive one final message confirming your unsubscribe request. You may also contact OverSoul Healing Center directly if you have questions about your SMS preferences.
For help, reply HELP or contact us at cassidy@oversoulhealingcenter.com.
Your decision to opt in to SMS marketing is not required to purchase services from OverSoul Healing Center.
5. Retention
We retain your personal data only for as long as necessary to fulfill service obligations, comply with legal requirements, and maintain business records.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at oversoulhealingcenter@gmail.com
please note: Health intake forms are securely retained and cannot be deleted after a service has been provided, in accordance with massage therapy record keeping laws and compliance standards.
7. Policy Updates
This Privacy Policy may be revised periodically. Updates will be posted on our website with a new effective date.